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Administrative Support Overview

Overview

We're committed to helping you sell more and manage better. Over the last 14 years, we've found merchants who understand the tools in AbleCommerce use the software better, spend less time doing it and are happier with their site.

Web 2 Market provides both email and telephone support. All hosting plans include email support and most include phone support. If you're not sure what you're plan includes, we'll be glad to make sure you have the best plan for your needs. To access email support, contact HelpDesk@Web2Market.com. To access phone support, contact 1-708-653-3100 extension 205.

Support Included

Administrative support includes questions about how to use the AbleCommerce administrative interface, email configurations settings, FTP settings and traffic report settings. Some examples of included support questions are:

  • How do create a coupon?
  • Can I attach a product to multiple categories?
  • How do I configure my email account?
  • What payment gateways does AbleCommerce support?

Support Not Included

Some examples:

  • Code Development
  • Development Support
  • Core Product Upgrades
  • Data Migration (DataPort Utility)

We'll be glad to provide these services. Please contact us to discuss how we can help.

 
 
         
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